Extra help with waste
Excess waste
If you’re finding that your black bin is always full, you can put any extra general waste into a black plastic sack. You must seal each bag with a pink or red tag. These cost £2.05 each and can be purchased using the red tag order form below.
Please put any extra black waste sacks out with your bin on collection day. They will only remove bags that are pink or red-tagged.
Need an extra bin?
They may be able to supply you with an extra bin, depending on the circumstances.
General waste (black bin)
There are some circumstances where they may be able to supply you with an extra black bin.
To make a request, please complete the online form, and they’ll assess your application. Or they may work with you to try to reduce the volume of your waste.
Recycling bins (green bin)
In most circumstances, additional green recycling bins are available free of charge. They’ll inform you of any associated costs (if applicable) when you order your new bin(s).
You can also take your extra waste to one of Norfolk County Council’s household recycling centres.
Bulky waste collection
Assisted bin collection service
What is an assisted bin collection?
An assisted collection is when the waste crew collect, empty and return your bins to the storage position at an agreed location on your property.
If you have difficulty moving your wheelie bins yourself, please let them know so that they can arrange for a member of their crew to help out on collection day. The service is designed for anyone who is physically unable to move the wheelie bin for the roadside for us to collect. They can arrange for an assisted collection on a temporary basis, or on a long-term basis depending on your circumstances.
Apply for an assisted bin collection
If you would like to arrange an assisted collection please complete the online form.
What is an assisted bin collection?
An assisted collection is when the waste crew collect, empty and return your bins to the storage position at an agreed location on your property.
If you have difficulty moving your wheelie bins yourself, please let them know so that they can arrange for a member of their crew to help out on collection day. The service is designed for anyone who is physically unable to move the wheelie bin for the roadside for us to collect. They can arrange for an assisted collection on a temporary basis, or on a long-term basis depending on your circumstances.
Apply for an assisted bin collection
If you would like to arrange an assisted collection please complete the online form.
